If your facility is affected by Hurricane Beryl, please call us at 888.403.0665 for help updating your Storable settings. Stay safe!

How do I get started with Payment Processing by storEDGE?

⚠️ This article is applicable to customers using Payment Processing by storEDGE to process payments.

You will need either your most recent tax return or your most recent SS-4 form to set up a new facility. Please be sure you have one of those documents available before you start. If you have any questions during onboarding, please reach out to your Implementation Consultant or email onboarding@storable.com.



Step 1: To get started with Payment Processing by storEDGE, go to the application link provided to you by the storEDGE Implementation team.  


Step 2: You will first see the Payments Pre-Application page. Your facility name will be pre-entered. Select your business type and facility time zone. Scroll down to review your fees and click Start the Application to continue. 

If you have questions about your fees, please contact your sales representative. 


Step 3: On the Business page, enter your business information in the Business Overview section.


Step 4: Fill in the fields in the Business Details section.

  • Description for your bank statement (Secondary Descriptor): Add a descriptor to deposits. If deposits from multiple locations are made to the same bank account, this will show you which location. each deposit comes from.
  • Advanced Billing Indicator: If you aren’t sure, select NO.
  • Annual Processing Volume: Enter the average annual dollar amount processed at this location, or the projected average annual dollar amount you expect to process.
  • Average Transaction Amount: If you aren’t sure, enter $75.
  • Location type: If you aren’t sure, select Retail Storefront.
  • NDX Shipping days: If you aren’t sure, enter 0.
  • Percent B2B Sales: if you aren’t sure, enter 0.
  • Percent Ecomm Transactions: If you aren’t sure, enter 70.
  • Percent Keyed Transactions: If you aren’t sure, enter 30.
  • Seasonal Status: If you aren’t sure, select NO.
  • Custom Description: This field will be pre-populated. ⚠️ To prevent delays with your application, do not delete the data entered here. 

Step 5: Enter your business address. This address must be the physical address of the location where payments are accepted and match your tax records.


Step 6: Create a username and password for the storEDGE Payment Portal. You’ll be able to view transactions, manage chargebacks, and manage additional user accounts within the storEDGE Payment Processor.

You will receive an email to the email address you entered in Step 3 from no_reply@storable.com after submitting the form to confirm your account. 

Click Next.


Step 7: On the Owners page, enter owner information for all owners with 25% or more ownership. 

Click the Add Owner button to add an additional owner. (Note: if you selected “Sole Proprietor” on Step 2, you will not see the option to add additional owners)

See the FAQs below for more information about why we are required to collect personal information and who should be listed as an owner. 

Once all owners are entered, click Next.


Step 8: On the Bank page, add your bank account information.

Select whether you’d like to link the account or add the account manually.  

Link Existing Bank Account: If you choose to link the account, we will use Plaid to link your bank account. Click Link Existing Bank Account and you will be redirected to a secure web page where you will be prompted to choose from a list of eligible banking institutions and login to your online banking. Plaid will also instantly validate the information you submit. 

Enter Bank Info Manually: If your bank is not eligible for linking via Plaid or you do not wish to use Plaid, click Add Account Manually. You will be prompted to enter the bank account type, routing number, and account number. 

Click Next.


Step 9: On the Terms & Conditions page, review the Bank Disclosure Page and Merchant Terms and Conditions. Click Sign Up to complete your application.  



Your storEDGE Implementation Consultant will reach out if any additional information is required. Otherwise, we will reach out 2 business days before your scheduled launch date. 


Q: Why do you need my personal information?

A: Federal law requires all financial institutions to obtain, verify, and record information that identifies each individual or business who opens an account in order to help the government fight the funding of terrorism and money laundering activities. In order to comply, we will ask for your identifiable information, including your full name, address, date of birth, and other business information. We may also ask to see your Identification Card, Driver's License, and/or other identifying documents. 


Q: Who must be listed as Owners in step 6?

A: Personal information must be provided for Sole Proprietors or each individual, if any, who directly or indirectly owns twenty-five percent (25%) or more of the ownership interest of the Legal Entity listed on the application. A Legal Entity includes a corporation, limited liability company or other entity that is formed by the filing of a public document with a Secretary of State or similar office, a general partnership, and any similar business entity formed in the United States.  


Q: Who is authorized to accept the Terms and Conditions?

A: The Terms and Conditions should be accepted by an owner, as listed in Step 6. In the absence of an individual with 25% or more ownership of the business, you will need to provide personal information for an Authorized Contact in Step 6.

An Authorized Contact is an individual with significant responsibility for managing the Legal Entity, unless one of the owners identified in step 6 is an officer of the Entity. A controlling authority, or 'Control Prong' include but are not limited to: Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice Presidents, or an individual with significant legal authority to enter the Legal Entity into a commercial relationship.


Still have questions?
Don't be afraid to ask us. We're here to help you.
Powered by Zendesk