Storable Payments Transaction Statuses and Funding Times

⚠️This article is applicable to storEDGE customers using Storable Payments to process payments.

 

Transactions move through several statuses between the time you initiate a payment and the time the money is funded to your bank account. The timing of when funds are deposited to your account depends on when the transaction was processed and whether it was a credit card or ACH transaction.

Statuses

You will see the status of each transaction by navigating to Payments from the Corporate level of your storEDGE account. You can find more information about the reporting available on the Transactions page in our article: Where can I find my Storable Payments data? 

Please note: Funds from a transaction are not deposited to your bank account until after the transaction has reached the Settled status. 

Approved 

Approved indicates that the payment was authorized by the card issuing bank. The bank has confirmed the availability of the funds and validated the cardholder’s submitted CVV & AVS (address) information. 

Captured 

Captured indicates that an Approved payment has been sent to our processing bank as part of the daily batch to begin the process of transferring funds to your account.

Settled

Settled indicates that the process of transferring funds between the cardholder and your account is now complete and the deposit to your account has been initiated. You will receive the deposit in your bank account the day after the transaction enters the Settled status. Please see the example timelines below for more details.

Returned

This status is applicable for ACH payments only. After an ACH payment successfully processes, the issuing bank typically has 2 business days to issue a Return. This could occur if the ACH bank account information was invalid or there were insufficient funds. If this happens, the original ACH transaction moves to the Returned status and the funds are deducted from your bank deposit total amount. We'll send a notification to your chargeback email address

 

Credit card processing timeline

Credit Card payments are typically funded 2 days after they are initiated. 

Please note: Payments initiated on Fridays will be funded on Mondays. 

Example timeline:

Time Action Status

Monday 3/2

3:30 pm ET

You initiate the payment. The cardholder’s bank

confirms the card information and availability of funds.

Approved

Monday 3/2

12:00 am ET

The payment is sent to our processing bank after your

deposit cut-off time.

Captured
Tuesday 3/3 The deposit is initiated to your bank account. Settled
Wednesday 3/4

You receive the deposit in your bank account. 

Please note: The deposit could take an additional 1-2 days

to post, depending on your bank.

Settled

 

ACH processing timeline

ACH payments are funded 3 days after they are initiated.

Example timeline:

Time Action Status
Monday 3/2
3:30 pm ET

You process the payment. The cardholder’s bank confirms 

bank account information and availability of funds.

Approved
Tuesday 3/3
12:00 am ET

The payment is sent to our processing bank after your 

deposit cut-off time.

Captured
Wednesday 3/4 The deposit is initiated to your bank account. Settled
Thursday 3/5

You receive the deposit in your bank account.

Please note: The deposit could take an additional 1-2 days

to post, depending on your bank. 

Settled

 

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