A fee can be waived from the tenant ledger in one of two ways:

• Using the Waive Fee button at the top of the ledger
• From the individual fee line item

Using the Waive Fee button

From the tenant ledger:

1. In the upper right-hand side of the screen, click Waive Fee. 

2. Use the drop-down menu labeled Select item to waive to choose a specific fee.

3. Type a reason in the Reason field.

4. Click Waive to waive the fee. The ledger will update to reflect the waived fee.

From the line item

From the tenant ledger:

1. Locate the fee you’d like to waive in the line item list.

2. Click the black arrow on the far right of the line item. Click Waive Fee.

3. Type the reason for waiving the fee in the Reason field.

4. Click Waive to waive the fee. The ledger will update to reflect the waived fee.