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Refund settings (Facility level)

Refund settings contain options for how move out refunds are to be handled in your storEDGE account.

To access your facility’s refund settings:

  • Click the Settings Tab in the bottom left of your screen.
  • Under the Financial section, click the Refunds button.

Require Approval on Refunds

If you'd like to require an approval on move-out refunds before they are issued to the tenant, select either Always or Required When. If you choose Required when, enter the minimum refund dollar amount to trigger the refund approval.

Refund Request Notification

storEDGE will keep a record of refund requests in the Corporate section of your software on the Tasks tab. If you would like to be notified of the refund request, then check the "Refund request notification box" and enter your email address or the email address for the person who should receive the request in the Refund Request Notification section. Whenever a refund is requested, you will receive an email like this:

Maximum Cash Refund

This section gives you the option to set a limit on how much cash can be refunded to a tenant. When you have finished making changes to this page, click the Save button to save any changes.


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