If your facility is affected by Hurricane Beryl, please call us at 888.403.0665 for help updating your Storable settings. Stay safe!

Card reader device setup instructions (Storable Payments)

After you receive your Storable Payments card reader device/s, complete the setup steps below. Storable Payments offers two device options. Select your card reader model to view the correct setup instructions for your device.

Lane/3000 setup instructions

Follow the instructions below to set up your Lane/3000 card reader.

1. Plug in the device power cable and plug the ethernet cable into your router.

2. The device will automatically power on and you’ll see the Welcome screen.

Lane 3000 Welcome Screen.jpg

3. After loading is complete, you will see an Activation Code.

Lane 3000 Activation Code.jpg

4. At the facility level of your storEDGE software, navigate to Settings > Software Settings

5. Click Settings under the Billing section

billing settings.png

6. Check the box labeled Show EMV payment method option.

show EMV.png

7. Navigate back to the settings screen and click Card Readers under the Billing section.

8. Click Add new card reader.

 

add card reader.png

9. Enter the Activation Code shown on your card reader device and a Description. The Description can be anything that will help you identify the correct device when you are taking payments.  add card reader.png
10. Click Save. You should see a message confirming that the device was successfully added.

11. The card reader will reboot 1 or 2 times after you save the information in storEDGE. If you see a new activation code on the device screen between reboots, disregard it.

12. Your device will then be ready to use. If you need to set up another card reader, repeat the steps above. 

 

Link/2500 setup instructions

Follow the instructions below to set up your Link/2500 card reader.

1. Connect the card reader to a power outlet with the provided USB cable to charge the device.

2. The device will power on automatically when it is plugged in and you’ll see the Welcome screen.


Note: If the device is charged, you can turn it on using the Green button. 
Link 2500 Welcome Screen.jpg

3. Enter 0001 on the number pad to open the Admin Menu.


You can navigate the Admin Menu in two ways:

a. Use the up (F2) and down (F3) arrows to highlight a menu item and press the Green button to select it.

b. Press the number button that corresponds with the menu item you want to select.


4. Select Communication Type

Link 2500 Admin Menu.jpg

5. Select WIFI.



Link 2500 Admin Menu - Communication Type Wifi.jpg

6. Press the Yellow (Back) button to navigate back to the Admin Menu. 

7. Select Wifi Parameters.

wifi parameters.png

8. Select My Networks. Find your WiFi network name and enter the password.

9. Press the Yellow (back) button until you have exited the Admin Menu and are back on the home screen.

Link 2500 Wifi Parameters.jpg

10. You will see an Activation Code that you will enter in storEDGE.

Link 2500 Activation Code.jpg

11. At the facility level of your storEDGE software, navigate to Settings > Software Settings

12. Click Settings under the Billing section.

billing settings.png

13. Check the box labeled Show EMV payment method option.

show EMV.png

14. Navigate back to the Settings screen and click Card Readers under the Billing section.

15. Click Add new card reader.

add card reader.png

16. Enter the Activation Code shown on your card reader device and a Description. The Description can be anything that will help you identify the correct device when you are taking payments. 

add card reader.png
  1. Click Save. You should see a message that the card reader was successfully added.
  1. The device will reboot 1 or 2 times after you save the information in storEDGE. If you see a new activation code on the device screen between reboots, disregard it.
  1. Your device will be ready to use. If you need to set up another card reader, repeat the steps above.
Link 2500 Ready to Use.jpg
When unplugged, the device can be powered off by holding down the .,#* and Yellow (Back) buttons simultaneously. The device can be powered on when it is charged by pressing the Green button.

 

Using the card reader to take a payment

Once the card reader is set up, you can use it to take customer payments by clicking the Card Reader radio button and selecting the device from the Card Reader Information dropdown menu.

Screenshot 2024-03-27 at 2.07.40 PM.png

Be sure to leave the card reader device on at the end of each day so that all payments from the day are correctly sent to the processor.

Comments

Still have questions?
Don't be afraid to ask us. We're here to help you.
Powered by Zendesk