⚠️  Auto-Protect is available to facilities that use Storable Insurance (Storsmart or Bader) as their insurance provider. Learn more about Auto-Protect.

Selecting insurance during move-in

If the customer is enrolling in your store insurance, select Store Insurance under the Insurance/Services section of the move-in screen.

If they will provide proof of private insurance coverage, select Private Insurance. The customer will receive Auto Protect emails with a link to the Proof of Private Insurance Portal, where they can submit their insurance details and Declarations page.

Gathering tenant signatures on the insurance agreement

The insurance agreement is a document that your tenant signs that gives you their acknowledgement and consent to be enrolled in your store insurance policy if they don’t provide proof of private insurance coverage for their rental. The insurance agreement states:

This document will be generated at move-in along with your lease and any other move-in documents that you require. If you use e-sign functionality to gather signatures, the tenant can sign the insurance agreement electronically along with their lease. If you print documents to gather signatures, you’ll need to ensure that the insurance agreement is signed and then uploaded into your software. There will be a checkbox at move-in asking you to confirm that all documents (including the insurance agreement) that require a signature have been signed.

Making a tenant exempt from insurance enrollment (optional)

If you’d like to allow a tenant to be exempt from automatic enrollment in your store insurance policy, you’ll need to note that exemption on their tenant page. To do so:

1. Navigate to the tenant’s page.
2. Click Edit Tenant.
   
   
3. Scroll down to the Exemptions section of their page and check the box next to Insurance Exempt and enter the reason they’re exempt.
   
   
4. Click Update Tenant to save your changes.