Different unit types (storage, parking, warehouse, etc.) may require different delinquency schedules to allow for unique processes regarding vacating and auctioning units and to comply with legal requirements. Your storEDGE software enables you to create multiple schedules for each facility and assign unit types to them. Follow the instructions below to create a delinquency schedule based on unit type.

1. From your Corporate Software Settings, click Schedule Sets under Delinquency.
2. Schedules are organized into sets. Click the pencil icon next to the Delinquency Set you want to edit.
3. Click Add Schedule to create a new schedule.
4. Enter a name for the schedule and select unit types to assign to the new schedule from the dropdown menu.   5. Click Save.
Once the schedule has been created, it will appear in a new tab on the Edit Schedule page, showing which unit types are assigned to the schedule.  Please note: If no unit types are assigned to a non-primary schedule, the schedule won’t apply until unit types are assigned.

Primary Delinquency Schedule

The Primary Delinquency Schedule is the default and will apply to all units that don't have an assigned Unit Type Delinquency Schedule. 

Deleting Delinquency Schedules

You cannot delete the Primary Delinquency Schedule. If you delete a non-primary schedule, delinquent units will continue to follow the deleted schedule until they exit delinquency. Any new units that enter delinquency will follow the primary schedule if another schedule is not assigned to the unit type.

How do I duplicate delinquency schedules or sets?

You can easily duplicate a schedule or set instead of creating a new one from scratch by following the instructions below.

Duplicate a Schedule Set

1. On the Schedule Sets page, click the Actions (...) button for the set you want to copy.   2. Click Duplicate Set.
3. Enter a name for the new schedule set.   4. Click Save.   All schedules from the existing set will be copied to the new set.

Duplicate a Schedule

1. On the Schedule Sets page, click the Actions (...) button for the Delinquency schedule you want to copy.   2. Click Duplicate Schedule.
2. Enter a schedule name and select the units to which it should apply.
3. You can add the schedule to an existing delinquency set by selecting it from the dropdown menu. If you need to create a new delinquency set, click Create New Set from the top of the dropdown menu.
You can also duplicate a schedule from the Edit Set page by clicking the Edit button and then clicking the Copy button.

Please note: If you duplicate a schedule from the Edit Set page, you can only add the new schedule to the same schedule set you copied it from.

FAQ

Do Unit Type Delinquency and Corporate Delinquency Schedule Transfers interact?

Unit Type Delinquency and Corporate Delinquency Schedule Transfers do not interact with each other. The purpose of Corporate Delinquency Schedule Transfers is to transfer units to a newer version of their existing schedule; it is not intended to transfer units to another schedule altogether.

Can delinquent tenants be transferred to a new Unit Type Delinquency schedule?

Existing delinquent tenants cannot be moved onto new Unit Type Schedules. The Corporate Delinquency Schedule Transfer feature allows you to transfer units to new versions of the same schedule but not to a different schedule. However, new delinquent tenants who enter delinquency will use Unit Type Schedules you’ve created.