The Refunds report lists the refunds given and denied for the specified date range. It includes the refund method and user name who completed the refund for easy tracking and auditing.
Tenant: The first and last name or business name of the entity whose payment was refunded. If the tenant field is blank, the refund was issued against a retail purchase not associated with a tenant or unit.
Unit: The specific unit number associated with the refund.
Date: The date and time the refund was processed.
Action: The event that resulted in the refund. Typically "Move-out" or "Transfer" for refunds issued during the move-out or transfer process. "Refund" in the action column indicates the refund was issued directly from the paid invoice.
Method: How the money was returned to the customer. Options are: check, cash, the credit card or bank account used to pay for the item, or store credit.
Amount: The total refunded to the customer.
User: The username of the person who processed the refund.