If you have Storable Access Control installed and activated as your gate control system, you’ll have an Access tab on the facility level of your software. From the Access tab, you can see information about your access points and gate activity for the Storable Access Control system. This guide will assist you in:
The Access tab
Your Access tab contains information and functionality that helps you keep up with gate activity and details about your entries and exits.
Access Points
The Access Points section lists the entry and exit points with access controls installed, along with the options to Open, Hold Open, or Close the access point.
Open: Selecting this button will unlock the access point.
Hold Open: Selecting this button will unlock the access point indefinitely. It will remain unlocked until you click the Close button.
Close: Selecting this button will lock the access point.
Without sensors at your doors or gates, your software can only trigger an action for your gate, and can’t guarantee an open or close response from the gate or door. If you are closing your access points at the end of the day, you’ll want to physically check your entries/exits to ensure they are closed.
Gate Activity
The Activity section provides details on the activity for all access points you have set up at your facility. You’ll see details about each access attempt, including which of your tenants attempted access, whether access was granted or denied, and which gate or door encountered an access attempt. Various details are also displayed, including the gate code used and the date and time the access attempt was made.
These same details are displayed at the bottom of each tenant page under the Recent Activity heading.
Additionally, when someone enters their code at one of your gates or doors, you’ll receive a pop-up on your screen informing you of the access attempt. This screen pop provides details on whether access was granted or denied, and whether the access attempt was made by a tenant, a non-tenant, or an unknown person.
If the code used to attempt access is tied to a tenant, you can hover your cursor over the tenant’s name or the unit number for more details about the rental.
Access screen pops are optional and can be enabled or disabled for a user via user permissions.
Managing non-tenant access
There may be times at your facility when you’d allow access to someone who isn't a tenant, such as a maintenance person or landscaper coming to work on your property. Additionally, some facilities might want to designate a specific code for staff use. You can set up non-tenant access on your Access tab in the Non-Tenant Codes section.
Once you've accessed the Non-Tenant Codes section of the Access tab, you'll see details about all of the non-tenant codes that you have set up with Access Control.
To create a new non-tenant gate code, select + New Gate Code. Enter a name for the gate code, assign a code, and select one of your access groups from the drop-down menu. You can also enter an optional description. When you’re finished, select Save.
If you plan to allow access to someone for only a limited time, changing the non-tenant code is the best way to ensure the visitor does not retain access after the designated date. The code no longer in use will be available for reuse within 30 days.
Editing user permissions for Storable Access Control
The Corporate section of your software contains several settings that control whether a user can make Access Control changes, view activity, or change gate configuration. To adjust these settings, access Corporate settings and select Roles.
Choose the role for which you’d like to adjust access permissions and click Edit to the right.
There are several permissions that pertain to gate and access issues. To give a user permission to set non-tenant codes and make adjustments to access groups and hours, ensure that their account has Manage Cloud Access Control turned on. To give a user permission to view gate pops and other access notifications, ensure that the View Cloud Access Control Activity option is enabled.