Management Summary

The Management Summary report gives you an overview of your facility’s revenue, occupancy, and leads all in one easy-to-read report. The Management Summary’s data populates a bit differently depending on whether your business uses cash or accrual accounting. Regardless of the accounting method you use, the Management Summary will provide you with insight into your business's overall health.

If you have more than one facility, you can run the Management Summary for all of your facilities or a particular facility group at once from the Corporate Reports section of your software.

Management Summary Sections

Management Summary data is logically grouped into sections: revenue, occupancy, rental activity, leads, and liabilities. The data at the top of your report is a more general summary of your facility’s data, with details displayed in the sections below.

Revenue

Your Revenue is the total of all General Ledger account codes with the Income category.

• If you are using cash accounting, you’ll see this number increase as payments are taken and decrease as refunds are given. Please note: the Revenue and Receipts sections may not match. Security deposit payments contribute to Receipts, not to Revenue, because they are not considered income until they are retained.

• If you are using accrual accounting, you’ll see this number increase as invoices are created and decrease as credits are issued.

Receipts

This section displays the total amount of payments, minus any refunds or payment reversals, for the current month-to-date and year-to-date. For a detailed list of receipts that make up this total, see the Payments by Type Detail report.

Occupancy

This section displays your facility’s current occupancy percentages by unit, square foot, and economic occupancy. For a detailed list of occupancy statistics, see the Occupancy report.

Complimentary units are not included in these values.

Net Rentals

This section displays your net rentals for the current month-to-date and year-to-date. Your net rentals are calculated by subtracting the total number of move-outs from the total number of move-ins for the month-to-date and year-to-date. For a detailed list of rental activity, see the Move Ins / Outs / Transfers report.

Leads Summary

This section displays your total number of leads for the current month-to-date and year-to-date.

Revenue

This section takes the value presented in the Net Revenue box and breaks it down by the major revenue categories tracked in Storable Edge (rent, fees, merchandise, services, insurance (full premium amount collected), miscellaneous). The totals here should match the totals for all income account codes listed in the General Ledger report. Note that Sales Tax and Security Deposits are not revenue (they are liabilities) and therefore will not be included in this revenue section. For more details on what transactions make up these revenue values, see the General Ledger report.

• For facilities using cash accounting, you’ll see this number increase as payments are taken and decrease as refunds are issued. This section should match the Receipts by Charge Type section as well.

  • If it doesn't, first, run the Refunds report and look for a check refund. Cash, credit card, or ACH refunds will be posted directly to those Cash accounts; however, check refunds cannot be issued in Storable Edge. If a check refund is requested in Edge, it will post the check refund amount to Accounts Payable and generate a general ledger transaction that reduces revenue but not receipts. If the Revenue section plus the total check refunds doesn’t match the Receipts by Charge Type section, additional research will be required. See the bottom of this article for more help with discrepancies. Additionally, sales tax and security deposits are liabilities, not revenue. Therefore, any amounts for those 2 items in the Receipts by Charge Type table must be deducted prior to comparing the Receipts by Charge Type totals to the Revenue totals.

• For facilities using accrual accounting: You’ll see this number increase as invoices are created and decrease as credits are issued; therefore, this section may not match the Receipts by Charge Type section.

To confirm Accounts Receivable balances, use the Aging report.

Receipts

These totals are broken down by single day, month-to-date, and year-to-date, and by the payment types Edge offers. The totals here should match the totals for all cash asset account codes listed in the General Ledger report. For more details on what transactions make up these receipt values, see the General Ledger Detail report or the Payments by Type Detail report.

Allowances

The Allowances section displays concessions by single day, month-to-date, and year-to-date for tenants. It shows all discounts, fees waived, bad debt write-offs, and credits issued at your facility. You can see more details on the Discounts report, the Fees Waived report, the Bad Debt Write-Offs report, and the Credits Issued report.

Insurance/Protection

This section gives you an overview of how many of your current tenants are enrolled in your store’s insurance program. It displays the number of enrolled tenants, the number of non-enrolled tenants, the total number of tenants, and the percentage of enrolled tenants. For a detailed list of tenants enrolled in insurance, see the Insured Tenants Roll. Note: The Insured Tenants Roll includes units where insurance coverage was cancelled. Due to the inclusion of these units, the total units on the Insured Tenants Roll will not match the total enrolled units on the Management Summary.

Occupancy Statistics

This section gives you a detailed breakdown of your facility’s current unit status mix. You’ll see the total number and percentage of occupied, vacant, reserved, complimentary, and unrentable units. You’ll also see the square footage and percentage of total rentable space for each of these categories.

Complimentary units are units that are rented at a $0 monthly rent rate. To see a detailed list of these units, run the Rent Roll report and sort it by the Rent Rate column.

Economic Occupancy

This table helps you understand how charging a rent rate above or below the standard rate affects your business.

• Potential Revenue: the amount of revenue you would earn if all your units were rented at the standard rate

• Rent: the amount of revenue you are billing for your occupied units. This should match the total Rent column on the Rent Roll.

• Economic Occupancy: rent divided by the total potential rent

• Variance: the difference between your potential and actual revenue

For more detailed information on both Occupancy Statistics and Economic Occupancy, view the Occupancy report.

Rental Activity

A quick snapshot of move-ins, move-outs, transfers, and reservations is included in the Rental Activity section. For a detailed list of rental activity, see the Move Ins /Outs /Transfers report and the Lead Activity report.

Top Lead Sources

Your top five lead categories will be displayed in the Top Lead Sources section, starting with the category that gained the most leads. If you have more than 5 lead categories, the remaining categories will be combined under Other in the table. For more detailed information on leads, check out the Lead Activity report.

Amount Due by Oldest Charge (Current Tenants)

This section provides a snapshot of your facility’s delinquency and potential auction risk. It highlights the total revenue at stake based on how long a tenant's oldest rent charge has remained unpaid.

To ensure accuracy, this table follows these specific rules:

• Unpaid Rent: Only tenants with unpaid rent are included. If a tenant only owes late fees or insurance, they will not appear here.

• Current Tenants Only: Past tenants with outstanding balances are excluded from this view.

• Delinquency Exemptions: Tenants marked as "Exempt" in their profile are excluded.

• "Bucket" Assignment: All charges (including fees) are grouped into a time bucket based on the age of the oldest unpaid rent charge.

Examples

For more detailed information about delinquency at your facility, see the Delinquency Stages report. For a complete list of past-due balances for all tenants, see the Aging report.

Receipts by Charge Type

This section provides a breakdown of payments by what customers paid for.

• Rent Receipts: Totals for each type of rental revenue your facility has earned. You’ll see totals for each rental category at your facility.

• Fee Receipts: Totals for each type of fee (such as NSF, late fees, chargeback fees) that you’ve charged at your facility.

• Retail Receipts: Receipt totals for your facility’s retail categories.

• Other Receipts: Totals for all other revenue categories, including insurance, services, tax, security deposits, and any other charge type not included in other categories.

The Charge Type names listed on this report are the system default names. If you have customized the account names in your facility account codes, those custom names will not be displayed here.

Liability Balances

This section displays the current balances of your liability accounts, including Prepaid Rent, Prepaid Insurance, Prepaid Services, and Security Deposits.

To verify these amounts for accounting purposes, use the Rent Roll Prepaid column to confirm that the Prepaid liabilities match. The Rent Roll also includes a Deposit column to verify the Security Deposit amount. The Rent Roll records only current tenants. If there are discrepancies in the Security Deposit total, it may indicate that tenants have moved out and have a lingering Security Deposit balance on their ledger. Those need to be retained or refunded.

Additional Revenue

For facilities with advanced accounting settings, this section displays any retained rent revenue or retained security deposits that occur when a tenant moves out, and their prepaid rent or security deposit is not refunded to them. For most facilities, this section will be blank.

✅ Troubleshooting tip for Cash facilities:
When researching differences between the Revenue amounts on pg 1. and the Revenue amount for payments on pg 2:

1. Find the first date the totals match. For example, if the 30th of the month is off by $20, you can access the report for the 15th and see if there is still a discrepancy. If so, continue to pull the report until the totals match. Then go forward one day to the first day the difference occurs.

2. Once you have identified the date the difference occurred, access the General Ledger detail report from your Reports setting for the same date (date the difference occurred)

3. Download the Excel file. Filter the spreadsheet by the revenue account to show the difference (e.g., Rent Revenue, Insurance Revenue, etc.).

4. Once there, you can locate the tenant causing the discrepancy and research their ledger to see what caused it.

If you need assistance, please email edgesupport@storable.com with your findings for further investigation.