Your Corporate Billing Settings let you customize how your software handles various aspects of your company's billing. Taking advantage of these Corporate-level settings lets you control invoice periods, payment requirements, credits, and more from one place. Additionally, your Corporate Billing Settings allow you to customize settings per facility without having to access each facility individually from your software.
To define settings per facility, click Facilities under each setting to expand the section, then select the facilities you’d like to adjust. Click Save after each adjustment to ensure differing settings for facilities are saved appropriately.
There are nine sections in your billing settings:
Automatically write off bad debt at move-out and auction
Checking the button next to Yes will ensure that bad debt is written off automatically during move-out and auction. Selecting No will require software users at your facility to manually write off bad debt at move-out and auction.
Transfer promotions to new units
Selecting Yes will automatically transfer all recurring promotions on the original unit to the new unit when a tenant transfers units. Promotions with a fixed term will not be transferred. Selecting No will require you to manually select promotions at transfer if you want the tenant to continue paying the promotional rate.
Invoice Period
This section allows you to select whether your software generates invoices Monthly (at the same time each month) or by Anniversary.
Selecting Monthly billing and 1st as the billing date would bill each tenant on the first day of the month.
Selecting Anniversary will bill each tenant individually on the monthly anniversary of their move-in date.
Require a full second month’s payment at move-in when there are a certain number of days left in the service period
With this setting enabled for a facility, you can specify how many days remaining in the month require a tenant to pay an additional month's rent at move-in.
If you check Yes and enter 5 and a month has 30 days, any tenant moving into a unit on or after the 26th of that month would be required to pay the full rent for the next month in addition to the prorated amount for what is left of the current month in order to move in.
If you select No, tenants will only be required to pay the prorated amount for the remaining days of the service period.
Payment Order
Your payment order settings let you decide which order payments are applied to charges.
Fees Before Rent: Applies payments to all unpaid fees, then rent, then services, then insurance.
Oldest Charge First: Applies payments to the oldest invoices first, regardless of the charge type. If the invoice has multiple items, payments will be applied to rent, then services, then insurance.
Rent Before Fees: Applies payments to all unpaid rent, then services, then insurance, then fees.
Send Invoices
This setting allows you to select the number of days before rent is due for which invoices are generated and sent to tenants.
Credit Reservation Fee on Move-In
Selecting Yes will credit the tenant's reservation fee towards their rent at move-in.
Limit Merchandise Returns
This section allows you to determine the time frame for returning merchandise after the purchase date.
Limit Reversals on Cash/Check/Money Orders
Selecting Yes allows you to enter a number of days after payment, after which you’ll no longer reverse payments that were made with cash, check, or a money order. Selecting No places no limits on payment reversals for cash, checks, or money orders.
Show Product Code with Description in Retail
Select Yes to include product codes with retail item descriptions.
Entrata Export Accounting Method
If you are using Entrata Accounting, select Cash, Accrual, or Both for the account methods you would like included in your Export.
Prevent crediting future rent when the ledger has an outstanding rent balance
Select Yes to prevent future rent credits from being created if a tenant's ledger has an outstanding rent balance.
Prevent taking a payment on a ledger that has been moved out
Select Yes to prevent payments from being taken on a tenant's ledger if they have been moved out.
Enable max rate
Select 'Yes' to display the maximum monthly rental rate during your tenant's first 12 months, as well as the duration of any promotional and discount plans.