August 5, 2026
Daily Summary report: Other Receipts column
We’ve added an Other Receipts column to the Daily Summary report so you can see additional payment activity that was not previously visible in the fee column. You can now review payments recorded outside the standard fee receipt account code directly in the Daily Summary report. This helps you reconcile report totals more accurately when payments are recorded under alternate account codes.
July 28, 2026
Corporate Activity Log
We’ve added a new Activity Log at the Corporate level of Storable Edge so you can quickly review important account changes and better understand what changed, who made the change, and when it happened.
If Access Activity Logs permission is enabled for your user role, you'll see an Activity Log tab in the left navigation bar at the Corporate level. You can filter results by Action Types, Activity, and Users to narrow down the changes you need to review.
📖 Learn more in our article: The Corporate Activity Log
July 22, 2026
Lead.reduced_price replacement field update
We've updated the Rent Rate replacement field [[lead.reduced_price]] to reflect promotional discounts in emails and documents where it's used.
Previously, this field only accounted for rate-modification discounts. If a facility ran a promotion (for example, a first-month percentage or dollar-off deal), the field displayed the standard rate instead of the promotional price, so a customer receiving a discount didn't see it reflected in their reservation or confirmation email. The field now displays the actual discounted rate the customer is receiving, whether that discount comes from a rate modification or a promotion. This gives renters a clear, accurate view of the deal they're getting at the time of reservation.
Invoice History Labeling and Attribution Fix
Automatic invoice activity is now labeled more clearly. In Tenant > History, invoice generation events now appear as “Invoice Generated” instead of “Invoice Sent,” and manually sent invoice emails in Tenant > Documents are now correctly attributed to the user rather than the system.
June 25, 2026
Mobile updates for Tenants and Ledger
We’ve added a more mobile-friendly experience for the Tenants list and Ledger tab so you can find information faster and navigate large data tables more easily on your phone.
You can now use a streamlined filter to search and narrow results in one place instead of scrolling through multiple filter controls.
We’ve made the headers and first column fixed so key details stay visible while you scroll through tenant data.
You can now switch between unit tabs in the Ledger view for tenants with multiple units, and see clearer pagination while browsing records.
📖 Learn more in our article: Navigate Edge on a Mobile Device
Business Intelligence Alerts
We’ve added Business Intelligence alerts so you can monitor metrics and get notified when a value crosses a condition you set. You can now create alerts from supported dashboard tiles and choose when and how you want to receive them.
📖 Learn more in our article: Create and Manage Storable Intelligence Alerts
June 12, 2026
Configure services by channel
You can now control which services are available during move-in by assigning each service to specific channels, such as Website or Rental Center. All channels will be selected by default. You can edit service configuration from your Corporate Services Settings.
June 3, 2026
Mobile Walkthrough updates
We made the following improvements to the Mobile Walkthrough app:
Auto-Email on Completion: Finish a walkthrough, and we’ll handle the rest. The PDF report is automatically emailed to your facility's saved contacts right away.
Download from History: View any past walkthrough and hit View Summary to download or send the PDF on the fly.
May 29, 2026
Facility Search on the Corporate Facilities Page
We've added a search bar to the Corporate Facilities page List View, so you can easily find the location you need faster without scrolling through pages.
User Activity Tracking improvements
We added two new Activity Types that are tracked on the User Activity page. They will be available in the Activity type filter dropdown.
Lead - This category includes Lead Updated, Lead Created, Lead Moved in, Lead Reserved, Lead Cancelled
Rental Rate Changed - This category includes Rental rate changed, Rental rate changed cancelled
We've also ensured that the Details and Logged By columns are consistently populated with data.
Alphabetized lists and menus
We've updated dropdown menus, lists, and settings screens across both the Facility Level and Corporate Level of Edge to display items in alphabetical order (A–Z), making it easier to find what you're looking for.
April 29, 2026
Ad Hoc SMS Templates
You can now create reusable SMS templates for one-off SMS messages and send them directly from a tenant profile.
📖 Learn how to create Ad Hoc Templates and send Ad Hoc text messages in our article: Ad Hoc SMS Templates.
Maintain Autopay on unit transfers
When processing a unit transfer, you can now keep tenants enrolled in Autopay automatically, so you spend less time reconfiguring payments. On the Review step of the transfer, if the tenant has Autopay on their current unit, the Autopay checkbox is now pre-selected and carried forward to the new unit. If you don't want Autopay to continue on the new unit, simply uncheck the box.
Notifications panel
We’ve replaced the old pop-up notification experience with a non‑obstructive notifications panel on the right side of your screen, where you can review access events, SMS messages, and calls in one place. Notifications are grouped by category: Access Denied, Access Granted, Received SMS, and Ongoing Call, each with a badge showing how many new items are in that group.
April 15, 2026
Tenant Page Optimization for Mobile Devices
We’ve made it easier to complete your top tenant-related tasks from your mobile device. We’ve updated the Tenants page with a mobile-friendly layout and easy-to-access buttons so you can quickly take payments, look up and share gate codes and combination lock numbers, add tenant Notes, and send text messages.
📖 Learn more in our article: Navigate Edge on a Mobile Device
For the best mobile experience, please ensure your device is running the latest version of the operating system. Please note: The mobile experience is optimized for mobile phones, not tablets.
April 14, 2026
Mobile Walkthrough updates
We made the following improvements to the Mobile Walkthrough app:
Notes sync to Edge: Notes added in the Mobile Walkthrough now save as Tenant History notes in Edge. This only applies to units that are Delinquent, Occupied, or Reserved.
Voice-to-text notes: When adding a note in Mobile Walkthrough, you can now tap the mic icon and dictate instead of typing. These voice-created notes appear in Edge Tenant History and Recent Activity, just like typed notes.
Overlock Needed – Task management: You can now filter units by the Overlock Needed task and add or complete the Overlock Needed task in the Mobile Walkthrough. These task updates are synced with Edge. Overlock tasks added in the Mobile Walkthrough show “Overlock applied via Mobile Walkthrough application” in the unit’s General section.
Facility sorting: The facility list in the Mobile Walkthrough is now sorted alphabetically.
April 3, 2026
Daily Summary report upgrade
We’ve upgraded the Daily Summary report to improve performance. It will now utilize trailing-day data, ensuring the data is complete, accurate, and consistent throughout the day.
March 30, 2026
Knowledge Base Upgrade
Finding help shouldn't be hard. Our redesigned help center is officially live, featuring:
Streamlined Navigation: Get to the right article in fewer clicks.
Global Access: Now supporting multi-language translations.
Direct Access: Bookmark our help site for a direct line to our guides while we finish updating our in-app links.
March 25, 2026
Future Move-Ins through Rental Center
You can now enable Future Move-Ins for Rental Center, allowing tenants to select a future move-in date when renting online.
Learn more about this setting in our Help Article.
Unit Activity page improvements
We made improvements to the Unit Activity page to provide clearer and more detailed information, enabling you to oversee unit changes and maintain data accuracy. The Unit Activity page is accessed from Dashboard > All Unit Activity.
We added a search bar to the User dropdown menu.
We added a table header to help you clearly identify the table columns.
We changed the Date format to show the exact time the change was made.
The Logged By column now includes the details of who made the change and where it was made.
Please note: Only new activities that occur after the update will include the new details. Past activity will not be updated.
Refund approval setting for Insurance and Services
We created a new refund approval setting that allows you to require approval for refunds for insurance & service charges. When enabled, managers will see a Request Refund Approval button instead of the Issue Refund button when they attempt to refund for insurance or services.
The setting is found at the Corporate Level of your software, on the Refund Settings page.
📖 Learn more about refund settings in our article: Refund Settings
📖 Learn more about refund approvals in our article: Reversing Payments
March 24, 2026
Reconciliation report upgrade
We’ve upgraded the Reconciliation report to improve performance. It will now utilize trailing-day data, ensuring it is complete, accurate, and consistent throughout the day.
March 12, 2026
Agent Assist updates
If you use Agent Assist on your website, you can now customize the chatbot greeting and the flyer image shown above the chatbot icon. The flyer will now also be shown on mobile devices.
Example:
We’ve also updated the Agent Assist Dashboard to include new actionable insights into chatbot performance and key metrics.
Example:
📖 Learn more about Agent Assist
March 4, 2026
Permitted Access Profiles
To help ensure your Storable Portal experience remains secure and compliant, we’ve introduced Permitted Access Profiles. Available under the Access Profiles tab, Permitted Access ensures users can only create new users and manage existing users with privileges equal to or lower than their own. Learn more about Permitted Access Profiles in our Help Article.
Refunding to multiple payment methods
We’ve updated the move-out refund experience to clarify how to issue a refund when the total amount is made up of multiple payments. You’ll now see a message indicating that the individual payments must be refunded from the tenant’s ledger if you want to refund to the original payment methods. If not, you can still issue the refund by cash or check in the move-out flow.
On the Ledger Refund screen, you’ll see each original payment method that makes up the total refund. Use the radio buttons to select the refund amounts.
February 17, 2026
We've added two new enhancements to Agent Assist:
Agent Assist Online Move-in Integration
Customers will now be automatically redirected to your Online Move-In experience after placing a reservation through the chatbot if Online Move-Ins are enabled in Edge.
Agent Assist Promo Banner
You can now display a promotional message at the top of the Agent Assist chatbot window to highlight a promotion you’re offering and encourage customers to complete their reservations and move-ins.
January 28, 2026
Simplify Your Storable Platform Login
We’ve made it easier than ever to log in and access the Storable platform. Now, your organization can use your existing company login credentials (Google, Microsoft, Okta, and others) and identity provider to access Edge.
By using your own login system, you’ll enjoy a simplified login process and streamlined, centralized control, as Storable access is managed from your corporate settings. When your employees are offboarded from your directory, they are automatically removed from Storable.
To learn more about how to set up your own login system for the Storable platform, check out our help center article: Using Your Identity Provider’s Login with SSO
Filter Transactions page by multiple statuses (Storable Payments)
You can now filter the Transactions page by multiple statuses simultaneously. Select as many statuses as you like from the Status dropdown menu to view transactions with those selected statuses.
January 20, 2026
Rental Review
Rental Review enables you to flag tenants for review before they rent again, for example, if they have a history of delinquency or fraudulent activity. When creating a new tenant profile or performing a move-in, Edge will search tenant records at all locations on your account to find potential matches. This does not prevent a manager from moving the tenant in; however, they can evaluate the match, the reason for the flag, and the steps to remove the flag before deciding whether to rent to the tenant.
📖 Learn how to enable and use Rental Review in our Help Article.
New replacement field: Promotion and expiration date
We added a new replacement field, ledger.current_promotions_with_expiration, that can be used in the document editor to display both the promotion description and its expiration date.
The expiration date is calculated based on the move-in date and the length of the promotion. This is the same expiration date that is shown on the Tenant’s profile page in Edge.
If there are multiple applicable promotions, they will be listed alphabetically, separated by commas.
Example letter:
January 7, 2026
Individual Units Setting information
We’ve updated the Individual tab of the Settings > Units page to include more unit details, making unit management and auditing easier.
We added the total number of units to the page title. The unit count will update if you apply filters.
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We added three new columns:
Sales Tax Rate
Company Owned Designation
Excluded from API status
You can now export the page as a CSV file by clicking the printer icon in the upper-right corner.