If you can't find what you're looking for in our Help Center or if you need further explanation, please feel free to contact our Support Team.
Status page: View active incidents and upcoming maintenance
Email: edgesupport@storable.com
Chat: Chat with us (9 a.m. - 5 p.m. ET, Mon-Fri)
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Phone: (888) 403-0665
Mon – Fri: 8 a.m. – 8 p.m. ET
Sat – Sun: 9 a.m. – 6 p.m. ET
Screen Share with Support
Sometimes the best way for us to help is to see exactly what you’re seeing. If you're troubleshooting a complex issue, our support specialists may suggest a secure, remote screen-share session using TeamViewer.
How to Start a Remote Session:
Locate the downloaded file to extract the file and open the application
Provide your Session Code to your Storable Edge support specialist. They will then be able to view your screen and help you resolve the issue in real-time.