If your facility gathers Alternate Contact information at move-in, the Alternate Contact report is a useful way to see which of your tenants have provided or declined to provide your facility with information for an alternate contact. Additionally, you'll see which of your tenants have not yet had the opportunity to provide this information. This is especially useful for facilities in states where lien laws require them to offer to gather this information to provide prelien, lien, or auction notices to an alternate contact in addition to the tenant.
📖 For more information about how your software can aid you in gathering and retaining alternate contact information, check out our article on Tenant Contacts.
Pre-requirement
Ensure the Require Alternate Contact at Move In Tenant Setting in Corporate is turned on for the Alternate Contacts Report to populate alternate contact data.
You'll see a list of occupied units at your facility, along with the names of the tenants occupying them. The Status column gives you insight into a tenant's alternate contact status:
Provided: The tenant has already provided your facility with an alternate contact. The remaining columns for this tenant will be filled with the alternate contact's name, address, and phone number.
Declined: The tenant declined to provide alternate contact information. The following columns will be empty.
Neither: The tenant has not yet been asked to provide an alternate contact.