Allow tenants to pay rent in advance so you can secure future revenue and reduce manual billing work.
Quick Start
1. Confirm when the customer wants to prepay (at move-in, transfer, or after move-in).
2. Add the desired number of prepaid months to the tenant’s bill.
3. Process the payment and verify the tenant’s paid-through date.
Collect Prepayment At Move-In Or Transfer
On the Review page of the move-in or transfer process, click Add Month’s Rent at the top of the screen next to the unit number. You can add up to 36 months of rent.
The bill will be updated to include the additional month’s rent as a separate line item(s).
If you add a charge by mistake, click X (D) next to the line item to remove it from the ticket.
Collect Prepayment After Move-In Or Transfer
Click Payment in the Nav Bar
Begin typing the tenant’s name and select their name when it appears in the pop-up list to open the Make Payment window.
Locate the unit the tenant wants to prepay for and click Prepay
Click Add to add the prepaid months to the tenant’s bill.
In the pop-up, use the dropdown to select the number of months the tenant wishes to prepay. The Total amount due will reflect all the selected months, and Paid through will display the date the tenant will be paying through.
Prepay By Entering A Custom Amount
In the Make Payment window, enter a dollar amount in the Payment Amount field that exceeds the balance due.
The system automatically calculates the prepayment amount and adjusts the paid-through date accordingly.